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	<title>surching4me &#8211; Knowledge is true strength</title>
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	<title>surching4me &#8211; Knowledge is true strength</title>
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		<title>Don&#8217;t Give Away Your Happiness</title>
		<link>https://surching4me.com/2026/06/dont-give-away-your-happiness/</link>
					<comments>https://surching4me.com/2026/06/dont-give-away-your-happiness/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sun, 07 Jun 2026 14:55:13 +0000</pubDate>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[Happiiness]]></category>
		<category><![CDATA[Love]]></category>
		<category><![CDATA[Mental Health]]></category>
		<category><![CDATA[Mentorship]]></category>
		<category><![CDATA[Peace]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[Self-care]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=578</guid>

					<description><![CDATA[Reflecting on a conversation with a younger person struggling to maintain their sense of self while prioritizing others’ needs. Time to elevate the importance of setting boundaries and protecting one’s values and happiness in relationships and work. ]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">578</post-id>	</item>
		<item>
		<title>Splitting My Professional and Social Blogging</title>
		<link>https://surching4me.com/2026/06/splitting-my-professional-and-social-blogging/</link>
					<comments>https://surching4me.com/2026/06/splitting-my-professional-and-social-blogging/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sun, 07 Jun 2026 14:42:05 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Entertainment]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Creator]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[ServiceNow]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[VOLOitsm]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=574</guid>

					<description><![CDATA[Why not keep both sites?  Why not keep this one as the "Social" side of me?  Resurrect the 'surching4me' brand for fun.  Let the digital hair down so-to-speak?  Well that's what I'm going to do and see how it goes. Professionally, welcome to VOLOitsm.com]]></description>
		
					<wfw:commentRss>https://surching4me.com/2026/06/splitting-my-professional-and-social-blogging/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">574</post-id>	</item>
		<item>
		<title>Why ITSM Implementations Fail: A Simple Truth</title>
		<link>https://surching4me.com/2026/05/why-itsm-implementations-fail-a-simple-truth/</link>
					<comments>https://surching4me.com/2026/05/why-itsm-implementations-fail-a-simple-truth/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sun, 24 May 2026 23:30:07 +0000</pubDate>
				<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Tech]]></category>
		<category><![CDATA[BMC Helix]]></category>
		<category><![CDATA[Governance]]></category>
		<category><![CDATA[Implementation]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Jira ITSM]]></category>
		<category><![CDATA[Maturity]]></category>
		<category><![CDATA[Process]]></category>
		<category><![CDATA[ServiceNow]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=558</guid>

					<description><![CDATA[Implementation doesn't end on day 90. You need someone who owns continuous improvement.]]></description>
		
					<wfw:commentRss>https://surching4me.com/2026/05/why-itsm-implementations-fail-a-simple-truth/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">558</post-id>	</item>
		<item>
		<title>How I ended up in the Marines over College</title>
		<link>https://surching4me.com/2026/02/how-i-ended-up-in-the-marines-over-college/</link>
					<comments>https://surching4me.com/2026/02/how-i-ended-up-in-the-marines-over-college/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sat, 14 Feb 2026 16:44:12 +0000</pubDate>
				<category><![CDATA[Human Condition]]></category>
		<category><![CDATA[Military]]></category>
		<category><![CDATA[career]]></category>
		<category><![CDATA[college]]></category>
		<category><![CDATA[Marine Corps]]></category>
		<category><![CDATA[Ohio]]></category>
		<category><![CDATA[School]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=537</guid>

					<description><![CDATA[My sophomore year was spent trying to fit in without much guidance from the counselor on my future. To me, a GPA just meant “Great Planning Asshole!”]]></description>
		
					<wfw:commentRss>https://surching4me.com/2026/02/how-i-ended-up-in-the-marines-over-college/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">537</post-id>	</item>
		<item>
		<title>Sinners: I didn&#8217;t get it&#8230;</title>
		<link>https://surching4me.com/2025/04/sinners-i-didnt-get-it/</link>
					<comments>https://surching4me.com/2025/04/sinners-i-didnt-get-it/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sun, 27 Apr 2025 14:26:34 +0000</pubDate>
				<category><![CDATA[Entertainment]]></category>
		<category><![CDATA[Choctaw]]></category>
		<category><![CDATA[Cinema]]></category>
		<category><![CDATA[Coogler]]></category>
		<category><![CDATA[Film]]></category>
		<category><![CDATA[Horror]]></category>
		<category><![CDATA[IMAX]]></category>
		<category><![CDATA[Irish]]></category>
		<category><![CDATA[Movie]]></category>
		<category><![CDATA[Sinners]]></category>
		<category><![CDATA[Vampire]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=473</guid>

					<description><![CDATA[I went to watch the movie Sinners yesterday.  And to be honest, I left disappointed.  I saw it as simply a Vampire Horror film that was entertaining and depressing at the same time. Then something strange happened... ]]></description>
		
					<wfw:commentRss>https://surching4me.com/2025/04/sinners-i-didnt-get-it/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">473</post-id>	</item>
		<item>
		<title>Time for a Rebrand: The CMDB Deserves a New Name</title>
		<link>https://surching4me.com/2025/04/time-for-a-rebrand-the-cmdb-deserves-a-new-name/</link>
					<comments>https://surching4me.com/2025/04/time-for-a-rebrand-the-cmdb-deserves-a-new-name/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sat, 19 Apr 2025 21:01:36 +0000</pubDate>
				<category><![CDATA[ITSM]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Configuration Management]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=467</guid>

					<description><![CDATA[If you’ve spent any time in IT Service Management, you’ve likely crossed paths with the Configuration Management Database, better known (and often misunderstood) as the CMDB. But here’s the thing I keep coming back to: the name “Configuration Management Database” doesn’t do it justice. In fact, I think it actively misleads people about what it’s for.]]></description>
		
					<wfw:commentRss>https://surching4me.com/2025/04/time-for-a-rebrand-the-cmdb-deserves-a-new-name/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">467</post-id>	</item>
		<item>
		<title>What Sitcom Would Represent your Life?</title>
		<link>https://surching4me.com/2025/04/what-sitcom-would-represent-your-life/</link>
					<comments>https://surching4me.com/2025/04/what-sitcom-would-represent-your-life/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sun, 06 Apr 2025 16:13:07 +0000</pubDate>
				<category><![CDATA[Entertainment]]></category>
		<category><![CDATA[Tech]]></category>
		<category><![CDATA[Comedy]]></category>
		<category><![CDATA[Idea]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Sitcom]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[Television]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=449</guid>

					<description><![CDATA[If you haven’t figured it out by now, I work in the general area of IT management and support.  More in the management and strategy side now.  However, I started my career sitting in the middle of my users as a member of the IT Support team. ]]></description>
		
					<wfw:commentRss>https://surching4me.com/2025/04/what-sitcom-would-represent-your-life/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">449</post-id>	</item>
		<item>
		<title>ITSM: To “Do” or “Govern” That is the Question</title>
		<link>https://surching4me.com/2025/04/itsm-to-do-or-govern-that-is-the-question/</link>
					<comments>https://surching4me.com/2025/04/itsm-to-do-or-govern-that-is-the-question/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sat, 05 Apr 2025 02:48:12 +0000</pubDate>
				<category><![CDATA[ITSM]]></category>
		<category><![CDATA[IT Service Management]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Regulatory]]></category>
		<category><![CDATA[Service Management Office]]></category>
		<category><![CDATA[SMO]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=432</guid>

					<description><![CDATA[If you’re thinking of making a career of ITSM, any of these are ways to grow your skills and knowledge. It’s pretty much how I built my career. ]]></description>
		
					<wfw:commentRss>https://surching4me.com/2025/04/itsm-to-do-or-govern-that-is-the-question/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">432</post-id>	</item>
		<item>
		<title>Stop Making Mother Angry! Weather is her weapon</title>
		<link>https://surching4me.com/2025/03/stop-making-mother-angry/</link>
					<comments>https://surching4me.com/2025/03/stop-making-mother-angry/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sun, 30 Mar 2025 15:04:38 +0000</pubDate>
				<category><![CDATA[Human Condition]]></category>
		<category><![CDATA[Earthquake]]></category>
		<category><![CDATA[Hurricane]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Myanmar]]></category>
		<category><![CDATA[Thailand]]></category>
		<category><![CDATA[Tonga]]></category>
		<category><![CDATA[Tornado]]></category>
		<category><![CDATA[Weather]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=421</guid>

					<description><![CDATA[I grew up in Alaska and lived in Japan for over a decade. And what is unfolding daily now around the world seems to be a drastic increase in the magnitude.]]></description>
		
					<wfw:commentRss>https://surching4me.com/2025/03/stop-making-mother-angry/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">421</post-id>	</item>
		<item>
		<title>We all need a Second Brain</title>
		<link>https://surching4me.com/2025/03/we-all-need-a-second-brain/</link>
					<comments>https://surching4me.com/2025/03/we-all-need-a-second-brain/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sat, 29 Mar 2025 16:23:59 +0000</pubDate>
				<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Brain]]></category>
		<category><![CDATA[GTD]]></category>
		<category><![CDATA[Notion]]></category>
		<category><![CDATA[Obsidian]]></category>
		<category><![CDATA[Organization]]></category>
		<category><![CDATA[Thought]]></category>
		<category><![CDATA[Zettelkasten]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=415</guid>

					<description><![CDATA[How our brain store and organize information is not commonplace.  How do we wrangle information our heads in a way that enhances our productivity?]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">415</post-id>	</item>
		<item>
		<title>How Military Experience Shapes Exceptional Leaders</title>
		<link>https://surching4me.com/2025/03/how-military-experience-shapes-exceptional-leaders/</link>
					<comments>https://surching4me.com/2025/03/how-military-experience-shapes-exceptional-leaders/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Thu, 27 Mar 2025 01:06:16 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Military]]></category>
		<category><![CDATA[Leader]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Marine Corps]]></category>
		<category><![CDATA[Veteran]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=407</guid>

					<description><![CDATA[Military service provides exceptional leadership training, instilling skills like decisiveness, adaptability, and teamwork. Businesses that embrace veteran leadership gain from their unparalleled training and experience.]]></description>
		
					<wfw:commentRss>https://surching4me.com/2025/03/how-military-experience-shapes-exceptional-leaders/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">407</post-id>	</item>
		<item>
		<title>Put on your sunglasses, ITSM Trends are looking bright</title>
		<link>https://surching4me.com/2025/03/put-on-your-sunglasses-itsm-trends-are-looking-bright/</link>
					<comments>https://surching4me.com/2025/03/put-on-your-sunglasses-itsm-trends-are-looking-bright/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Tue, 25 Mar 2025 22:00:35 +0000</pubDate>
				<category><![CDATA[ITSM]]></category>
		<category><![CDATA[ai]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[Automation]]></category>
		<category><![CDATA[Cloud]]></category>
		<category><![CDATA[technology]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=389</guid>

					<description><![CDATA[ITSM will be shaped by amazing innovations. These trends will make ITSM smarter, faster, and more user-friendly.]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">389</post-id>	</item>
		<item>
		<title>In the world of ITAM Strategic Planning, be the Ant</title>
		<link>https://surching4me.com/2025/03/in-the-world-of-itam-strategic-planning-be-the-ant/</link>
					<comments>https://surching4me.com/2025/03/in-the-world-of-itam-strategic-planning-be-the-ant/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Sat, 22 Mar 2025 15:06:54 +0000</pubDate>
				<category><![CDATA[Tech]]></category>
		<category><![CDATA[Annual Planning]]></category>
		<category><![CDATA[Portfolio]]></category>
		<category><![CDATA[Program]]></category>
		<category><![CDATA[Project]]></category>
		<category><![CDATA[Strategic]]></category>
		<category><![CDATA[technology]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=377</guid>

					<description><![CDATA[In a world of grasshoppers and ants, be the ant. ITAM should be strategic towards the future by connecting to the annual IT Strategic planning process.  ]]></description>
		
					<wfw:commentRss>https://surching4me.com/2025/03/in-the-world-of-itam-strategic-planning-be-the-ant/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">377</post-id>	</item>
		<item>
		<title>Focus on IT Services, Save the World</title>
		<link>https://surching4me.com/2025/03/itsm-isnt-just-what-we-do-its-how-we-drive-meaningful-change/</link>
					<comments>https://surching4me.com/2025/03/itsm-isnt-just-what-we-do-its-how-we-drive-meaningful-change/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Thu, 20 Mar 2025 12:45:06 +0000</pubDate>
				<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[technology]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=365</guid>

					<description><![CDATA[#ITSM professionals design, deliver, manage, and continuously improve IT services to align with business needs. Ultimately, ITSM drives meaningful change by ensuring technology is transformational.]]></description>
		
					<wfw:commentRss>https://surching4me.com/2025/03/itsm-isnt-just-what-we-do-its-how-we-drive-meaningful-change/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">365</post-id>	</item>
		<item>
		<title>Technology Support, it’s not just business, it’s personal</title>
		<link>https://surching4me.com/2025/03/technology-support-its-not-just-business-its-personal/</link>
					<comments>https://surching4me.com/2025/03/technology-support-its-not-just-business-its-personal/#respond</comments>
		
		<dc:creator><![CDATA[RIk Jones]]></dc:creator>
		<pubDate>Mon, 10 Mar 2025 21:00:00 +0000</pubDate>
				<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[Service Desk]]></category>
		<category><![CDATA[Support Desk]]></category>
		<guid isPermaLink="false">https://surching4me.com/?p=238</guid>

					<description><![CDATA[Contrasting the different customer support models, ranking them in order of value-add. The “Service Desk” model, characterized by knowledgeable analysts, robust knowledge infrastructure, and a focus on customer service, is considered the ideal. Emphasizing the importance of customer-centricity in building loyalty and driving business success.]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">238</post-id>	</item>
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