IT Service Management (ITSM) is not what one thinks of when the topic of working in technology comes up. But it is a vital component of an effective and modern IT Organization. Directly supporting both the Strategy and Operational components of IT. This is where I continue my mission of talking about working as an ITSM Professional and exposing “what lies beneath.”
Articles
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The New “Silent Talent Strike” is about People over Profit
COVID forced an evolution of this legacy culture of work. It was disproved that success must require on-site deployment of professional capabilities. The world adapted where it could and people evolved… Work evolved.
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How to drive transformation through BPM; Find Success in the ‘How’ not the ‘What’
The opportunity of knowledge sharing is key, and I am thankful that this webinar was provided to help spread the importance of an effective BPM strategy in the ever transforming world of business.
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Make happy customers. Lets go for a walk, as I share life in IT Service Management
IT Service Management is not something that one thinks about in terms of a possible career in Technology, but definitely a rewarding career that needs to be known.
S4M Archive
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