surching4me – Sharing knowledge is true strength

Information about the world of IT Service Management and topics specifically surrounding the management of Technology.

About

Times Square

Life is a dynamic and ever-evolving entity that demands continuous adaptation and exploration. By embracing change and seizing new opportunities, individuals can navigate its challenges with resilience and purpose. Failure to adapt may result in stagnation and a diminished quality of life. Therefore, it is imperative to approach life with an open mind, embracing the journey and cherishing the gifts that come with it. Life should be lived in a constant state of discovery, which is why the title of this blog is surching4me.

Disclaimer: Opinions expressed across this site and all socials are those of my own and in no way reflect the opinions, policies or otherwise of any organization or company I am affiliated with.

There are many dimensions to my world. Professional, Creative/Life & Leadership, and Volunteering:

Professional

The core of my writing as a technology visionary, with management and C-Suite exposure in developing strategic plans in highly complex, high-risk market driven environments.

I have a record of managing internationally geographic disperse teams in support of deploying and managing robust IT Service Management processes, platforms and services to support time-to-market, client driven business entities. Proven ability to bring the benefits of IT to solve business challenges while managing costs and risks.

I posess a dynamic results driven personality with strong leadership, problem-solving, team-building and program management skills. Depth in the recruitment, development and, management of diverse staff focused on delivering robust technology solutions focused on business strategy and value. Proven record in delivering enterprise technology solutions to support business goals and partnering with clients to ensure delivery and results.

Specialties:

  • IT Service Management/ITIL Process Governance
  • ServiceNow – ITSM/ITBM/ITOM Process/Product Management
  • Continuous Process / Service Improvement
  • Outstanding Customer / Vendor Relations
  • Process Governance & Controls
  • Leadership, Training and Team Building
  • Strong Communications/Public Speaking

In the realm of technology, Information Technology Service Management (ITSM) often takes a backseat to more glamorous aspects. However, it is an indispensable component of a successful and contemporary IT organization. ITSM directly supports both the strategic and operational aspects of IT, making it a crucial enabler of organizational efficiency. This is where my ongoing mission lies: to shed light on the role of an ITSM professional and reveal the often-overlooked aspects of this field.

Creative, Community Life & Leadership

General musings about life, work, travel and more. Video Production is a hobby as is photography. I enjoy posting about my career field and sharing with the world. Fortunate to be one of the few who’s career is their hobby. My bio can be found at https://bio.site/simplyRik

Civil Air Patrol

As a partner and auxiliary of the United States Air Force, the Civil Air Patrol (CAP) diligently searches for and locates missing individuals, provides emotional support during calamitous events, and contributes to the safeguarding of the nation’s homeland.

With a membership of 56,000 dedicated individuals, CAP members voluntarily allocate their time, energy, and expertise to the betterment of their communities. Additionally, they actively promote aviation and related disciplines through aerospace and STEM education, fostering future leaders through CAP’s cadet program.

  • Cadet Programs and Youth Leadership
  • Public Affairs and Getting the message out
  • Aerospace, Ground Search and Rescue
  • New Jersey Wing Events

As a member of a local Civil Air Patrol squadron, it is an honor to be a part of such an esteemed organization that serves communities and nurtures youth into responsible and mature leaders. For further information, please visit the National Website.