Category: ITSM Uncovered
The Technical professional side of life as an IT Service Management professional.
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COVID forced an evolution of this legacy culture of work. It was disproved that success must require on-site deployment of professional capabilities. The world adapted where it could and people evolved… Work evolved.
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The opportunity of knowledge sharing is key, and I am thankful that this webinar was provided to help spread the importance of an effective BPM strategy in the ever transforming world of business.
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IT Service Management is not something that one thinks about in terms of a possible career in Technology, but definitely a rewarding career that needs to be known.
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The investment in a Service Management Office is made to facilitate this space between technology practitioners and leadership. Providing value to both areas as a form of ‘middleware’ to ensure that what is being delivered, is actually delivering value at cost to the overall business strategies.